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General

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  • What is the process for sending an invention or idea to someone for consideration?
  • What does the 'Bi-Metal' mean when referring to a utility blade?
  • IRWIN Taps & Dies information:
  • When would I use a tap and die set and how would I properly use them?
  • When would I use a tap and die set and how would I properly use them?
  • I was trying to tap a hole in aluminum with a 1/4" tap. Half of the tap broke off in the workpiece. How do I get it out?
  • How do you support or validate the "3x Durability" Claim?
  • Why is there a slot in the front of the end hook?
  • Why the Optic-White(TM) blade color?
  • What is the Diamond symbol every 19'-2" increment?
  • What are thes most common applications for the marking feature?
  • My laser tape will not measure in feet, only centimeters. How do I fix this?
  • I have a faint line on the wall where I’m working and a dark line on the adjacent wall. Is there something wrong with this product?
  • I have read the instructions and am still confused about how to calibrate this tool. Can you explain how this tool should be calibrated?
  • I am not able to use the marking system on the stud finder. It does not mark and I find no trouble shooting in your manual that addresses this?
  • The display on my rolling tape keeps flashing and will not give me a reading. Is this tool defective?
  • My rolling tape keeps giving me the same measurement, even though I’ve measured 2 different distances. Is this tool defective?
  • My rolling tape is about 2-1/2” off. Is this tool defective?
  • My rolling tape is not working. Can you help me?
  • I can’t get both bubbles to line up at the same time, can you help me?
  • What is the measuring tape thing and how does it work?
  • My tool was working fine a month ago. Now, I have a very faint line where I’m trying to work and a bold line and big dot on the other wall. What can I do to fix this tool?
  • How do I get this tool to stick to the wall?
  • When I turn this tool to the unlock icon and set it on the floor or table, my lines are not straight. Should I return this to you to inspect?
  • The stud finder part of this tool is working but the laser part is not. What should I do?
  • I just painted my house and don’t want to get adhesive on the wall. Is there a way to use this tool without using the 3M command strips?
  • I just took this tool out of the package and put the batteries in. I have very faint lines showing. Does this tool need to be returned?
  • Are there any materials I should not cut with Irwin snips?
  • Can Irwin snips be resharpened?
  • Can I cut wire with Irwin snips?
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